Can a landlord refuse to rent to someone with pets?

In Ontario, a landlord can enforce a no-pet policy for regular household pets, depending on the type of rental unit. However, landlords cannot refuse housing to tenants who rely on a legally recognized service animal or emotional support animal. These situations are protected under Ontario human rights and support animal housing laws.

Landlords also cannot charge extra pet rent, deposits, or fees for approved assistance animals. They may request valid documentation, but refusal to accommodate can result in legal consequences. Tenants who face discrimination or unfair treatment can seek guidance from a Tenant Paralegal Service to protect their housing rights.